Conversation with Hostinger Started on July 9, 2024 at 01:36 PM Vilnius time EEST (GMT+0300) --- 01:36 PM | Andreas Spanos: hi 01:36 PM | Emily from Hostinger: Hello! How can I assist you today with Hostinger? 01:36 PM | Andreas Spanos: human 01:36 PM | Emily from Hostinger: Could you please provide more details about the issue you are facing? 01:37 PM | Andreas Spanos: i dont get any email about my account status 01:37 PM | Emily from Hostinger: Could you please provide me with the email address you're expecting to receive updates on? This will help me check the status and resolve any issues with receiving emails. 01:38 PM | Andreas Spanos: info@yoomelo.com 01:38 PM | Emily from Hostinger: It appears that the email inbox info@yoomelo.com is not hosted with Hostinger. Please check with your current email provider to resolve any issues related to receiving emails. If there's anything else you need help with, feel free to ask! 01:38 PM | Andreas Spanos: i know 01:39 PM | Andreas Spanos: i dont have issu with this email 01:39 PM | Andreas Spanos: im not getting any email about hostinger account 01:39 PM | Andreas Spanos: im not getting email about renew my account 01:39 PM | Emily from Hostinger: For inquiries related to your Hostinger account status and notifications, I recommend checking your account settings directly in the Hostinger panel to ensure your contact information is up-to-date and that notifications are enabled. If you need guidance on where to find these settings, I can help you with that. 01:39 PM | Emily from Hostinger: To address issues with not receiving renewal notifications for your Hostinger account, please ensure that your email address is correctly updated in your account settings. Additionally, check your email spam or junk folders to ensure that notifications are not being redirected there. If you've verified these and still face issues, the notifications might be blocked or filtered by your email provider. 01:45 PM | Andreas Spanos: human 01:46 PM | Emily from Hostinger: I’m now redirecting you to our Customer Success Team for further assistance. A specialist will join our conversation shortly. They’ll have access to our chat history, so there's no need for you to repeat anything previously mentioned, unless you'd like to provide additional details. 01:52 PM | Reja from Hostinger: Hello! It's Reja here, I'm ready to assist you. 01:52 PM | Andreas Spanos: hi 01:53 PM | Andreas Spanos: i contact support again for the same issu im facing 01:53 PM | Andreas Spanos: im not reiceiving any email regart my account renew 01:53 PM | Andreas Spanos: and my accouint is not renewing automatically 01:54 PM | Andreas Spanos: so i have to remember to login to my accouint and renew manual 01:54 PM | Reja from Hostinger: Hi, Andreas! Thanks for the details. First of all, I would like to thank you for your patience while waiting. I am here with you now!  Regarding your query, allow me to review and then check the related service in advance. Please wait a few moments. 01:54 PM | Andreas Spanos: ok 01:55 PM | Andreas Spanos: also my account is out of recaource right now but i didnt get any email 01:59 PM | Reja from Hostinger: Understood. I just wanted to provide an update, I am still working on your issue and will need some time here. Rest assured, it is being taken care of and will keep you updated. 🙏 02:28 PM | Reja from Hostinger: Thanks for waiting, dear! I have checked our delivery notification, and it has indeed not been found in our mailer system. Rest assured, I have raised this issue to our account specialist for further checking. And we will make sure you will get notified about the service payment status on info@yoomelo.com Please look forward to our next update, which we will notify you here. Thank you for your patience thus far. --- Exported from Hostinger on July 9, 2024 at 04:02 PM Vilnius time EEST (GMT+0300)